Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions
For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Zen Med Spa.
• Cookies are small files placed on Your device by a website, containing details of Your browsing history among its many uses.
• Country refers to Illinois, United States.
• Device means any device that can access the Service such as a computer, cellphone, or digital tablet.
• Personal Data refers to any information that relates to an identified or identifiable individual.

Service refers to the Website.

Service Provider means any natural or legal person who processes the data on behalf of the Company.

Usage Data is collected automatically when using the Service and may include IP address, browser type, and other diagnostic data.

Website refers to Zen Med Spa, accessible from https://zenmspa.com.

You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information, including but not limited to:

Email address

First name and last name

Phone number

Usage Data

Usage Data

We may collect information automatically, including but not limited to:

IP address

Browser type and version

Pages visited and time spent on them

Mobile device type and unique identifiers

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service

To manage Your Account

To contact You with service-related communications

To manage Your requests

Consumer Consent for Data Sharing: We will not share your personal or mobile information with third parties for marketing OR any other purposes under any circumstances.

External Transfers: We will not transfer Your personal data to external organizations without Your explicit consent, except as required by law.

Data Protection Measures: We implement strict access controls and encryption to prevent unauthorized sharing of Your data.

SMS Privacy policy 

• Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates.  The information will be collected via the website contact form.
• Data Usage: We use your data solely for sending updates and reminders related to our services.
• Data Security: We protect your data with secure storage measures to prevent unauthorized access.
• Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
• Messages are recurring, and message frequency varies (1-2 per week).
• Contact Zen Med Spa at (630)343-9363 or info@zenmspa.com for HELP or INFO for support or text STOP or UNSUBSCRIBE to stop receiving messages.
• Opt-in: Clients can opt-in to receive these messages by completing online form available at https://zenmspa.com/contact-us/ and selecting YES on the provided options. By opting in, clients agree to receive 1-2 messages per week on average. Message and data rates may apply. Messages may include appointment reminders and general information. For assistance, clients can text HELP or INFO for help, and to stop receiving messages, they can text STOP or UNSUBSCRIBE. For more information, please visit our Privacy Policy and Terms & Conditions at https://zenmspa.com/privacy-policy/.
• Opt-Out: You can opt out of the SMS list at anytime by texting, emailing, or replying STOP or UNSUBSCRIBE to Info@zenmspa.com or (630)343-9363.  After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
• You can send HELP or INFO for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
• Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Zen Med Spa will not sell, rent, or share the collected mobile numbers. We will not share your personal or mobile information with third parties for marketing purposes under any circumstances.

Children’s Privacy

Our Service does not address anyone under 13. If You are a parent or guardian and You believe Your child has provided Us with Personal Data, please contact Us.

Contact Us

For any privacy concerns, You can contact us:

By email: info@zenmspa.com

By visiting: https://zenmspa.com/contact-us

By phone: (630) 343-9363

Terms & Conditions

By using our services, You agree to our Privacy Policy.